Texas ยท published proceedings

Thor Industries: 63 published Texas lemon law decisions

Every published TxDMV decision naming Thor Industries or a brand it owns, for case-years 2014-2026, with what each order did and a link to the order itself.

What these counts are, and what they are not

This is not a census of Texas lemon vehicles, and no number on this page is a defect rate. Confidential settlements, manufacturer buybacks agreed before a hearing, and complaints withdrawn along the way never enter this corpus at all and are structurally invisible to it. What is counted here is contested proceedings that reached a published decision, which is a small and non-random slice of everything that goes wrong with a vehicle in Texas.

A manufacturer with more decisions here is not "more of a lemon" than one with fewer. It may simply have sold far more units in Texas, or its owners may be likelier to push a dispute to a contested hearing rather than settle. There is no sales or registration denominator behind these counts, so the division that would turn them into a rate cannot be done, and this site does not publish one.

Why these brands are counted as Thor Industries

The source documents name recreational-vehicle brands inconsistently, so brands owned by one company are counted here under that company. This page combines 14 brands as the documents print them: Keystone (16), Jayco (8), Heartland (7), Dutchmen (6), CrossRoads RV (5), Thor Motor Coach (5), DRV (4), KZ Recreational Vehicles (4), Tiffin Motorhomes (3), Cruiser RV (1), Entegra Coach (1), Highland Ridge (1), Thor (1), Thor Livin' Lite (1).

Corporate ownership is an editorial judgment this site made, not something the orders state. It was checked against THOR Industries' own published family-of-companies list (thorindustries.com/thor-companies), plus the acquisition record for DRV Luxury Suites and Cruiser RV (via Heartland, January 2015) and Highland Ridge (via Jayco, June 2016). Verified 2026-08-24. Individual records below still show the make exactly as its document prints it, so you can disagree with the grouping and still use the data.

What these 63 orders did

Counts of published proceedings naming Thor Industries. These are not shares of anything: there is no figure here for how many vehicles Thor Industries sold in Texas, so no proportion computed from this table would mean what it appears to mean.

What the order didDecisions
Repurchase ordered11
Repair ordered9
Dismissed43

Which vehicles these decisions were about

Make and model exactly as the source documents print them, so a model that two orders name differently appears twice rather than being silently merged. A model appearing more often is not a defect rate.

VehicleDecisions
K-Z Sportsmen LE 260BHLE2
CrossRoads RV Cruiser CAF31BHTOU1
Crossroads RV Elevation1
Crossroads RV Redwood RW38RD1
Crossroads RV Sunset Trail 32FR (travel trailer)1
Crossroads RV Z1 ZR328SB1
Cruiser RV MPG 2790DB1
DRV Mobile Suites 38 RESB3 (recreational vehicle)1
DRV Mobile Suites 40KSSB41
DRV Mobile Suites fifth-wheel trailer1
DRV Tradition 384RSS1
Dutchman Voltage1
Dutchmen Denali 316RES1
Dutchmen Denali DE307RLS1
Dutchmen Voltage 39901
Dutchmen Voltage 42251
Dutchmen Voltage V39501
Entegra Coach Cornerstone1
Heartland Big Country 3895FK1
Heartland Cyclone 40051
Heartland Recreational Vehicles Cyclone CY4200 (RV)1
Heartland Recreational Vehicles Road Warrior 412RW (RV)1
Heartland Recreational Vehicles Torque 325 Fifth Wheel1
Heartland Road Warrior (RV)1
Heartland Road Warrior 415RW Fifth Wheel Travel Trailer1
Highland Ridge RV Mesa Ridge 275RLS1
Jayco 38FLSA1
Jayco Autumn Ridge 346RESA1
Jayco Eagle Premier 375BHFS1
Jayco Entegra Emblem1
Jayco Greyhawk 29KS (motorhome)1
Jayco Melbourne 24K (Class C motorhome)1
Jayco Redhawk1
Jayco White Hawk 27DSRL1
K-Z Sportsmen 330IK (travel trailer)1
K-Z SportTrek 251VRK1
Keystone Avalanche 395BH1
Keystone Bullet 29NHPR1
Keystone Fuzion 4271
Keystone Fuzion Impact 343 (Towable Trailer)1
Keystone Montana 3121RL1
Keystone Montana 362RD1
Keystone Montana 3711FL1
Keystone Montana 3854BR1
Keystone Raptor 425TS1
Keystone RV Avalanche 390DS (fifth wheel)1
Keystone RV Coleman Light 3215BH (towable trailer)1
Keystone RV Fuzion 4231
Keystone RV Redwood (towable RV)1
Keystone RV Voltage V3950 (fifth wheel)1
Keystone Sprinter 269FWRLS (RV)1
Keystone Sprinter 3570LFT (Towable RV)1
Thor Aria1
Thor Livin' Lite Camplite Travel Trailer 21BHS1
Thor Motor Coach ACE 27.2 (Motorhome)1
Thor Motor Coach ACE 29.31
Thor Motor Coach ACE 30.21
Thor Motor Coach Chateau 33SW Motorcoach1
Thor Motor Coach Palazzo1
Tiffin 36UA1
Tiffin Motor Homes Allegro Bus 45OPP (Motorhome)1
Tiffin Vilano Fifth Wheel1

By vehicle model year

The model year of the vehicle at issue, not the year the decision issued.

Model yearDecisions
20227
20214
20203
20195
20189
20179
20169
20157
20145
20133

Every Thor Industries decision

63 records

Newest decision first. Every row links the source document it was read from.

25-0000750 CAF
Source PDF
2022 Tiffin Vilano Fifth Wheel
multiple RV workmanship/component defects
Dismissed
24-0015717 CAF
Source PDF
2022 Tiffin Motor Homes Allegro Bus 45OPP (Motorhome)
GFCI breaker fault and mid-bath lighting/control pad malfunction (RV)
Dismissed
24-0007206 CAF
Source PDF
2022 Keystone RV Redwood (towable RV)
multiple plumbing, roof/structural, and electrical defects (towable RV)
Dismissed
23-0015760 CAF
Source PDF
2022 Keystone Sprinter 3570LFT (Towable RV)
multiple structural/build defects (roof, slideout, frame) in towable RV
Dismissed
24-0002630 CAF
Source PDF
2022 Keystone Fuzion Impact 343 (Towable Trailer)
water damage and mold (towable RV)
Dismissed
23-0004066 CAF
Source PDF
2021 Keystone Fuzion 427
air conditioning, electrical, structural, water tank and hydraulic problems
Repair ordered
23-0009035 CAF
Source PDF
2021 Keystone RV Avalanche 390DS (fifth wheel)
sidewall cracks (RV)
Dismissed
23-0004032 CAF
Source PDF
2022 Keystone Bullet 29NHPR
intermittent electrical power, slide-out and appliance faults
Dismissed
23-0006412 CAF
Source PDF
2022 Keystone RV Coleman Light 3215BH (towable trailer)
water leak (shower) in travel trailer
Repurchase ordered
23-0002811 CAF
Source PDF
2020 Heartland Big Country 3895FK
leveling jacks improperly installed
Repair ordered
22-0000198 CAF
Source PDF
2021 Dutchmen Voltage 4225
RV water leaks, trim and slide-out defects, refrigerator failure
Dismissed
21-0013923 CAF
Source PDF
2020 Thor Aria
water diverter control valve failure
Repair ordered
21-0012460 CAF
Source PDF
2018 Heartland Cyclone 4005
RV slide leaks and rotted decking, plumbing and awning faults
Dismissed
21-0012402 CAF
Source PDF
2021 Jayco Redhawk
RV door misalignment/air leak, slide-out bed, refrigerator and trim defects
Dismissed
21-0001687 CAF
Source PDF
2020 DRV Mobile Suites 40KSSB4
slideout deployed while driving; awning and slideout leaks (RV)
Repurchase ordered
20-0006601 CAF
Source PDF
2019 Keystone Montana 3854BR
battery drain from parasitic draw (RV)
Dismissed
19-0014964 CAF
Source PDF
2018 K-Z Sportsmen LE 260BHLE
exterior siding detaching from the frame (travel trailer)
Dismissed
20-0003442 CAF
Source PDF
2018 Entegra Coach Cornerstone
leveling system malfunction (RV)
Dismissed
19-0014096 CAF
Source PDF
2019 Highland Ridge RV Mesa Ridge 275RLS
roof/rain leak; refrigerator fit and door latching; slideout out of square
Dismissed
19-0015164 CAF
Source PDF
2019 Thor Motor Coach ACE 27.2 (Motorhome)
multiple RV fit-and-finish, electrical, and water-intrusion defects
Dismissed
20-0000837 CAF
Source PDF
2018 Thor Livin' Lite Camplite Travel Trailer 21BHS
water leak at storage compartment doors (travel trailer)
Dismissed
19-0014791 CAF
Source PDF
2017 K-Z Sportsmen LE 260BHLE
roof and sidewall separation; water heater and interior fixture failures (travel trailer)
Dismissed
19-0013009 CAF
Source PDF
2018 Thor Motor Coach ACE 30.2
roof and shower leaks with interior water damage; generator shutdown; slideout seal defects
Dismissed
19-0006295 CAF
Source PDF
2019 Jayco Entegra Emblem
repeated no-start condition and RV body/water leaks
Dismissed
19-0005111 CAF
Source PDF
2018 Keystone Avalanche 395BH
loose door trim and missing black water tank handle
Repair ordered
19-0005546 CAF
Source PDF
2019 K-Z SportTrek 251VRK
slideout decking, seal and molding defects
Dismissed
18-0190267 CAF
Source PDF
2017 Heartland Road Warrior (RV)
water leaks (RV kitchen windows and cabinets, roof, doors)
Repurchase ordered
19-0001035 CAF
Source PDF
2016 Heartland Recreational Vehicles Road Warrior 412RW (RV)
roofline and drip edge defects; exterior wall streaking/discoloration
Dismissed
18-0189933 CAF
Source PDF
2017 K-Z Sportsmen 330IK (travel trailer)
multiple RV build defects (slide and awning water leaks, blinds, gas monitor alarm, couch frame, roof nails)
Dismissed
18-0187324 CAF
Source PDF
2018 Thor Motor Coach Palazzo
RV electrical/battery drain and appliance defects
Dismissed
18-0185561 CAF
Source PDF
2016 Keystone Montana 362RD
water leaks (RV roof, slides, windows)
Dismissed
18-0182248 CAF
Source PDF
2015 Jayco Eagle Premier 375BHFS
bent frame and axle misalignment causing dog tracking and tire wear (RV)
Dismissed
18-0184966 CAF
Source PDF
2017 Keystone RV Fuzion 423
leaking air conditioning duct (RV)
Repair ordered
18-0181759 CAF
Source PDF
2018 Tiffin 36UA
front-end alignment, speed limiter, and transmission shifting (RV chassis)
Dismissed
18-0182078 CAF
Source PDF
2018 Keystone Montana 3121RL
AC duct noise, electrical faults, and exterior finish/underbelly defects (RV)
Dismissed
18-0181964 CAF
Source PDF
2017 Thor Motor Coach ACE 29.3
water leaks at windows and front cap (RV)
Dismissed
18-0181323 CAF
Source PDF
2017 CrossRoads RV Cruiser CAF31BHTOU
recurring water leaks
Dismissed
18-0181232 CAF
Source PDF
2017 Keystone Raptor 425TS
fiberglass sidewall crack and sidewall frame integrity
Dismissed
17-0178653 CAF
Source PDF
2016 Dutchmen Denali DE307RLS
water leak at dining room slide
Repurchase ordered
17-0178407 CAF
Source PDF
2017 Crossroads RV Z1 ZR328SB
RV entry door will not latch and slide-out malfunction
Repurchase ordered
17-0176045 CAF
Source PDF
2017 Cruiser RV MPG 2790DB
RV fiberglass delamination and ceiling wallpaper buckling
Dismissed
17-0174297 CAF
Source PDF
2016 Jayco Autumn Ridge 346RESA
RV slide-out damage and water damage
Dismissed
17-0176278 CAF
Source PDF
2016 Crossroads RV Redwood RW38RD
bedroom slide-out water leak (RV)
Repurchase ordered
17-0146144 CAF
Source PDF
2016 Jayco Melbourne 24K (Class C motorhome)
excessive vibration and tire rubbing/leaning on left turns (RV)
Dismissed
17-0175385 CAF
Source PDF
2015 Dutchman Voltage
RV water leak causing wood rot and interior damage
Dismissed
17-0112 CAF
Source PDF
2016 Heartland Recreational Vehicles Cyclone CY4200 (RV)
electrical buzzing/static noise interfering with hearing aids (RV)
Dismissed
16-0352 CAF
Source PDF
2015 Jayco 38FLSA
air conditioning not cooling (towable RV)
Dismissed
16-0340 CAF
Source PDF
2016 Dutchmen Denali 316RES
multiple RV build defects (refrigerator, auto-leveling, shades, satellite TV wiring, fireplace remote)
Repair ordered
16-0296 CAF
Source PDF
2013 Dutchmen Voltage V3950
slide-out damaging/bowing the floor (fifth wheel)
Dismissed
16-0374 CAF
Source PDF
2015 Dutchmen Voltage 3990
air conditioning not cooling, refrigerator failure and roof leak (fifth wheel)
Dismissed
16-0112 CAF
Source PDF
2015 Keystone Montana 3711FL
air conditioning/ventilation performance and slide-out issues (RV)
Repair ordered
16-0268 CAF
Source PDF
2016 Jayco White Hawk 27DSRL
water leaks and resulting cabinet water damage (towable RV)
Repair ordered
16-0001 CAF
Source PDF
2015 Keystone Sprinter 269FWRLS (RV)
multiple RV build defects (shower door, underbelly, awning, water leak)
Dismissed
16-0218 CAF
Source PDF
2015 DRV Tradition 384RSS
slide-out and gutter rail water leaks (fifth wheel)
Repurchase ordered
15-0367 CAF
Source PDF
2014 Jayco Greyhawk 29KS (motorhome)
excessive battery drain (chassis electrical) in RV
Repair ordered
15-0350 CAF
Source PDF
2014 DRV Mobile Suites 38 RESB3 (recreational vehicle)
multiple build/structural defects (leaks, trim and slide-out issues, appliance failures) in RV
Repurchase ordered
15-0217 CAF
Source PDF
Crossroads RV Sunset Trail 32FR (travel trailer)
water leak around slide-out with interior water damage (RV)
Repurchase ordered
15-0230 CAF
Source PDF
2013 Keystone RV Voltage V3950 (fifth wheel)
multiple RV defects (water leaks and plumbing, battery drain, door latch, freezing water lines)
Dismissed
15-0248 CAF
Source PDF
2014 Crossroads RV Elevation
unrepaired water leak at slide-out; vehicle out of service over 30 days (RV)
Repurchase ordered
15-0099 CAF
Source PDF
Heartland Recreational Vehicles Torque 325 Fifth Wheel
multiple structural/build defects in RV fifth wheel (slideout misalignment, roof leak, trim/panel issues)
Dismissed
14-0244
Source PDF
2014 Heartland Road Warrior 415RW Fifth Wheel Travel Trailer
sound system volume increasing on its own (travel trailer)
Dismissed
14-0296 CAF
Source PDF
2013 Thor Motor Coach Chateau 33SW Motorcoach
slideout system malfunction (RV)
Repurchase ordered
14-0142 CAF
Source PDF
2014 DRV Mobile Suites fifth-wheel trailer
multiple alleged trailer defects (fifth-wheel RV)
Dismissed
Before you draw a conclusion from this page

The honest use of this page is to read the orders. Every row links the document it came from, and those documents say what happened in a specific dispute over a specific vehicle: what the defect was, how many repair attempts there were, and what the examiner ordered.

The dishonest use is to treat the number at the top as a quality score. It counts contested proceedings that reached a published decision, which is a function of how many vehicles a manufacturer sells in Texas, how its warranty department handles disputes before they get that far, and how likely its owners are to push a case to hearing rather than accept an offer. Those are three different things, and none of them is the reliability of the vehicle.